Shipping Policy – Truly Yours
Last Updated: 20-5-26
At Truly Yours, we aim to deliver your orders quickly and safely. Please review our shipping policy below.
1. Order Processing
- Orders are processed within 1–2 business days after confirmation
- Orders placed on weekends or holidays will be processed on the next working day
2. Delivery Timeline
- Estimated delivery time: 3–7 business days
- Delivery time may vary depending on your location
3. Shipping Charges
- Shipping charges (if applicable) will be displayed at checkout
- Free shipping may be offered on select orders or promotions
4. Order Tracking
Once your order is shipped, you will receive a tracking ID via SMS or email to track your shipment.
5. Delivery Delays
Delivery may be delayed due to:
- Remote locations
- Weather conditions
- Courier partner delays
- Unexpected logistical issues
Truly Yours is not liable for delays caused by third-party logistics providers.
6. Incorrect Address
Please ensure that your shipping address is accurate. Truly Yours is not responsible for delays or losses due to incorrect or incomplete address details.
7. Damaged or Missing Orders
If your order arrives damaged or incomplete, please contact us within 48 hours of delivery with relevant details and images.
8. Contact Us
For any shipping-related queries, please contact:
Truly Yours Foods Pvt. Ltd.
71 Ravindra Nagar, Udaipur, Rajasthan, India
📞 +91 88299 94100
📧 info@trulyyours.in
🌐 www.trulyyours.in